Embedded Files
1. Initial Contact
1. Initial Contact
Ready to transform your space? Reach out to us via phone, text, or email to get started. To help us better understand your project, we encourage new customers to include:
A brief introduction of your project (e.g., “kitchen remodel,” “bathroom repair,” “basement renovation”).
Photos showing the problematic areas or spaces you’d like to improve.
This initial information helps us hit the ground running, ensuring we can provide you with the fastest and most accurate service possible.Phone/Text: 630-366-9699; Email: sales@vbfhome.com
2. Follow-Up Within 24 Hours
2. Follow-Up Within 24 Hours
We value your time, which is why we commit to getting back to you within 24 hours of your initial contact. During this time, we’ll schedule a follow-up phone call, video chat, or on-site estimate—whichever works best for you. Our goal is to collect as much information as possible through phone calls and video chats to provide timely service to all potential customers. This approach allows us to understand your vision, assess your needs, and begin crafting a plan that delivers quality results on your timeline.
3. Detailed Estimate
3. Detailed Estimate
Once we’ve gathered the necessary information, we’ll send you a comprehensive estimate tailored to your project. We believe in transparency, so you’ll know exactly what to expect before work begins. Our estimates are designed to provide cost-effective solutions, ensuring you get the best value without compromising on quality. This estimate includes:
A breakdown of material and labor costs.
An estimated project duration.
A clear payment schedule.
Any additional details relevant to your specific needs.
4. One-Year Warranty
4. One-Year Warranty
Your satisfaction is our priority, and we stand behind our work. All projects completed by VBF Home come with a one-year warranty*, giving you peace of mind that your investment is protected. Whether it’s a small repair or a major remodel, we’re committed to delivering lasting results that exceed your expectations.
Ready to start your project? Contact us today to schedule your initial consultation and take the first step toward transforming your home or investment property. At VBF Home, your dream is our duty—delivering cost-effective solutions across Aurora, Naperville, Plainfield, Romeoville, Bolingbrook, Joliet, Warrenville, and beyond.
* One-Year Warranty Explanation
At VBF Home, we take pride in the quality of our work and are committed to ensuring your satisfaction. That’s why all projects completed by VBF Home are backed by a one-year warranty, effective from the date of project completion. This warranty covers defects in materials and workmanship directly related to the services provided by VBF Home, ensuring that any issues arising from our work are addressed promptly and at no additional cost to you.
What Our Warranty Covers:
- Defects in materials installed by VBF Home, subject to manufacturer warranties.
- Issues with workmanship performed by VBF Home, such as improper installation or construction errors.
What Our Warranty Does Not Cover:
To protect both our clients and our business, certain conditions and circumstances are excluded from our warranty coverage. VBF Home is not liable for any issues, damages, or legal consequences caused by:
- Customer Misuse or False Use: Damage resulting from improper use, neglect, or failure to follow care and maintenance instructions provided by VBF Home or the manufacturer.
- Self-Modification or Unauthorized Repairs: Any alterations, modifications, or repairs made to the work performed by VBF Home by the customer or a third party without our prior written consent.
- Pre-Existing Conditions: Issues stemming from conditions, defects, or damages that existed prior to VBF Home’s involvement and were not altered, addressed, or introduced by our work. This includes, but is not limited to, structural issues, plumbing or electrical problems, or other hidden conditions not identified during our initial assessment.
- Normal Wear and Tear: Damage due to normal use, aging, or environmental factors beyond our control, such as weathering, fading, or minor settling.
- Acts of Nature or External Forces: Damage caused by natural disasters, accidents, vandalism, or other events outside of VBF Home’s control.
Warranty Claims Process:
If you believe an issue is covered under our one-year warranty, please contact us within the warranty period via phone, text, or email, providing a detailed description of the problem and any relevant photos. We will schedule an assessment to determine if the issue is covered under this warranty. If covered, we will repair or replace the defective work at no additional cost to you, subject to the terms outlined above.
Disclaimer:
This warranty is provided in addition to, and does not replace, any rights you may have under applicable consumer protection laws. However, to the fullest extent permitted by law, VBF Home’s liability is limited to the cost of repairing or replacing the defective work, and we are not responsible for any consequential or incidental damages arising from issues not covered by this warranty.
At VBF Home, our goal is to deliver cost-effective, high-quality solutions that stand the test of time. Our warranty is designed to give you confidence in our work while ensuring clarity and fairness for all parties involved.
Page updated
Report abuse